Resident Handbook Section 3

EMERGENCY SERVICE REQUESTS

3) EMERGENCY SERVICE REQUESTS

Fire or health: Call 911
Gas smell: Call PGW 215-235-1212

Please contact the front desk to request emergency maintenance services (this procedure is subject to change by Management). Maintenance requests will be handled after hours if they are emergencies. “Emergencies” are defined as situations that present a danger to people and property, and include the following:

  • No electricity
  • No water
  • No hot water
  • Sewer back-up
  • Electrical shorts
  • Flowing water in the home
  • Flooding on the property
  • Broken pipes