Rules for Use of the Freight Elevator are governed by Section 1, Section 6, Section 7, and Section 14 of the CityView Resident Handbook, supplemented by the Package Room Policy in Appendix H.
Please Note: Fines for using passenger elevators when the freight elevator is required or using the freight elevator outside of approved hours start at $1,000. Please consult the concierge or management team to ensure you do not find yourself in that situation. We are here to assist you and answer any questions you may have.
Please note that the South Tower (CityView II, left) has a dedicated freight elevator that goes down to the loading dock on Hamilton Street but does not exit to the building lobby, while the North Tower (CityView, right) uses one of the regular lobby elevators with padding put around all walls. Please check with your front desk with any questions.
The freight elevator should be reserved for all large deliveries (furniture, etc.) or load in/load out of contracting work. Reservations should be made either using the reservations page on Condo Control or by talking to the front desk. Note that reservations convey a priority to the resident or their designate, but does not necessarily imply exclusive use. Other residents may use the freight elevator during that time, but must give priority to a resident that has reserved the elevator.