Welcome to CityView!
As a new resident of CityView (North Tower) or CityView II (South Tower), you’ve probably got plenty of questions. Here is some frequently-requested information for new residents.
General Contact Information
- Here’s what to do In Case of Emergency.
- Important Contact Information
Moving In
- There are many resident-accessible Key Fob Locations on CityView property that require use of either the physical key fobs issued to you or the Kastle Presence app.
- Please review the rules for Use of the Freight Elevator to ensure that you comply with the CityView rules and regulations.
- Please be aware of the strict rules regarding Waste Disposal for the packing materials and other items you may need to dispose of after moving in.
- If you find minor issues needing repair, Resident Maintenance Services (RMS) may be able to handle that to avoid the need to find a contractor. If it’s a larger job, you can find out what outside contractors are approved to work in the building and more in Having Work Done.
Receiving Deliveries
- Is some of the stuff that you’re moving in brand new? Find out what you should know about Package Deliveries.
- Don’t want to run out for groceries or dinner? Find out about Food Deliveries.
Getting Connected
- There are many ways to Stay Informed about what’s happening at CityView.
- To gain access to CityView’s Condo Control system, please visit the Management Office located off the North Tower lobby.
- While at the Management Office, check with Theo about providing a photo for the concierge staff to easily identify you when you enter the buildings.
- You can make your monthly Condominium Association dues payment online via ClickPay.
General Information
- Unsure of how living in a condominium is different from living in a private home or an apartment? Check out this quick primer on condominium living.
- Especially if you are new to high-rise living, please be considerate and review these recommended common courtesies for living at CityView.
- Please review the CityView Resident Handbook for rules that you should know about living at CityView.
- Learn some Tips & Tricks that other residents have found to be helpful.
Are you new to Philadelphia itself and not just CityView? Check out our Welcome to Philadelphia! section.
A more complete list of resources is available on the You Oughta Know page on the CityView Resident Information section of this site.